OVERVIEW

The Smart digital Business enabler

Fully adjusted to the
specific needs of each
company

Operate on any device

BizSmart™ Components

BizSmart™ Designer

Utilizes a clear and simple set of rules to: depict all tasks and operations in a step-by-step manner (business process modelling), describe roles, actors, resources and data needed for the implementation of business workflows.

BizSmart™ Core Engine

Orchestrates both human and system tasks, transforming business workflows intο automated processes producing work lists

BizSmart™ Rule Engine

Organizations can build simple routing rules using BizSmart’s intuitive decision table UI. For high complexity decision-making, BizSmart’s script engine (.NET framework VB.NET C#) can be used to implement complicated enterprise processes.

Scripts can be executed as part of a process or as a form action. In simple cases, BizSmart Process Designer allows the capture of rules in a graphical tool, where the conditions, under which one or more "branches" will be followed in a process, can be described.

In cases of complex rules, the option "Advanced Conditions" is available. If rules cannot be represented graphically, the conditions that must be met in order to follow a specific direction in the process, can be formulated with a scripting language.

BizSmart™ User Interface

BizSmart™ Worklist - allows end users to work on the tasks assigned to them. It provides visibility when using the BizSmart™ Workflow Engine for human task management.

For each task generated from a running process, the end-user is provided with UI forms:

BizSmart™ Forms - a simple interface generated automatically by the process engine to support the execution of each task.

BizSmart™ Applications - freedom to build UIs, using state-of-the-art technologies, enhancing customer experience.

BizSmart™ Dashboards - executives, managers, and supervisors need powerful actionable insights to monitor processes and ensure that business objectives are being met (KPIs, SLAs). BizSmart™ allows charts or reports to be built based on filtered search. These charts and reports can then be shared with users and groups so that everyone has exactly the information they need when they need it.

BizSmart™ Process Monitoring - administrators can monitor the execution of processes and take corrective actions if needed.

BizSmart™ Timer Engine

In order to place time limits on the execution of the process or the execution of a specific step, the BizSmart Timer Engine assists the planner in defining specific actions to be performed after a certain period of time, regarding the execution of the process as a whole or a step (workitem).

BizSmart Timer Engine introduces the concept of time constraints in the design and implementation of procedures. So not only are processes more automated, but critical decisions are made as soon as a timer expires, without human intervention.

With the help of the BizSmart Timer Manager tool the implementation of steps / processes can be timed and useful statistics to optimize operations in a business / organization can be exported.

Add-on Modules

BizSmart™ Document Management Module BizSmart™ Document Registry Module BizSmart™ Case Management Module BizSmart™ Business Entities Relationship Module BizSmart™ GDPR Implementation Module

BizSmart™ Designer

Utilizes a clear and simple set of rules to:
depict all tasks and operations in a step-by-step manner (business process modelling),
describe roles, actors, resources and data needed for the implementation of business workflows.

BizSmart™ Core Engine

Orchestrates both human and system tasks, transforming business workflows intο automated processes producing work lists

BizSmart™ Rule Engine

Organizations can build simple routing rules using BizSmart’s intuitive decision table UI.
For high complexity decision-making, BizSmart’s script engine (.NET framework VB.NET C#) can be used to implement complicated enterprise processes.

Scripts can be executed as part of a process or as a form action. In simple cases, BizSmart Process Designer allows the capture of rules in a graphical tool, where the conditions, under which one or more “branches” will be followed in a process, can be described.

In cases of complex rules, the option “Advanced Conditions” is available. If rules cannot be represented graphically, the conditions that must be met in order to follow a specific direction in the process, can be formulated with a scripting language.

BizSmart™ Rule Engine

BizSmart™ Worklist – allows end users to work on the tasks assigned to them. It provides
visibility when using the BizSmart™ Workflow Engine for human task management.

For each task generated from a running process, the end-user is provided with UI forms:

BizSmart™ Forms – a simple interface
generated automatically by the process engine
to support the execution of each task.

BizSmart™ Applications – freedom to build
UIs, using state-of-the-art technologies,
enhancing customer experience.

BizSmart™ Dashboards – executives, managers, and supervisors need powerful actionable
insights to monitor processes and ensure that business objectives are being met (KPIs, SLAs).
BizSmart™ allows charts or reports to be built based on filtered search. These charts and
reports can then be shared with users and groups so that everyone has exactly the
information they need when they need it.

BizSmart™ Process Monitoring – administrators can monitor the execution of processes and
take corrective actions if needed.

BizSmart™ Timer Engine

In order to place time limits on the execution of the process or the execution of a specific step, the BizSmart Timer Engine assists the planner in defining specific actions to be performed after a certain period of time, regarding the execution of the process as a whole or a step (workitem).

BizSmart Timer Engine introduces the concept of time constraints in the design and implementation of procedures. So not only are processes more automated, but critical decisions are made as soon as a timer expires, without human intervention.

With the help of the BizSmart Timer Manager tool the implementation of steps / processes can be timed and useful statistics to optimize operations in a business / organization can be exported.

Add-on Modules

BizSmart™ Document Management Module
BizSmart™ Document Registry Module
BizSmart™ Case Management Module
BizSmart™ Customer Relationship Module
BizSmart™ GDPR Implementation Module

API functionality

BizSmart API serves third party applications to interact with process instances and some other auxiliary operations of BizSmart Server (for example, working with users, starting a server instance, etc.). BizSmart API also serves asa powerful “webhook” feature that allows an outside application to receive workflow data (e.g. a notification based on a certain set of criteria.)

The API ecosystem has the following characteristics:

  •  The BizSmart Server, through which business processes are defined and their automatic execution is delivered.

  • A series of service handling protocols (REST, SOAP, Web API). These protocols allow the “consumption” of services provided by existing or new external applications from the process steps and vice versa (i.e. “consumption” of data resulting from the “execution” of a task-step by external applications).

  • 3rd Party applications. These are the applications through which users interact with the integrated information system. These applications can be used to display data from external application services, internal applications, or even from the same business management system (e.g. work list)

Security

BizSmart™ implements security for every area it exposes. Each area of the system has its own access rights. This is done using users, roles, and access rights. Concerning users, BizSmart™ can be parametrized to use general or specific policies such as password strength, expiration, and validation.

It also provides the ability to create or modify a user using specific workflows, if 4-eye principle is required.

Moreover, on top of our authentication system, BizSmart™ provides connectors for AD
(LDAP) authentication and / or two-factor authentication (2FA), depending on customer needs.

Custom Applications

BizSmart™ is fully open to customization. Whenever you need more functionality than built-
in features, you can extend BizSmart™using Custom Applications.

From Angular and React, to ASP.NET Core, a collection of high-performance and responsive
UIs can be built in traditional web and next-gen mobile applications, delivering great user
experiences for today’s modern web browsers.

Features

Visual process design

Digitize your processes with ease and assign them to users or roles. Design effective business workflows and data paths through the processes, and modify them at any time.

No coding necessary

Create simple business workflows without writing a single line of code. BizSmart automatically creates forms, based on the elements provided on each work step.

Agile versioning

Create or modify business workflows in a graphic UI, assign roles or users to process steps and launch the workflow quickly.

Dynamic routing

Items are automatically routed to the right team members based on process rules.

Easy-to-use interface

An intuitive UI, secures that users get easily accustomed to, without any special training.

Dashboards

Real-time information with at-a-glance views of metrics and KPIs on processes, presented in a user-friendly format.

Grow as you go

Handle increased users, data volume, and complexity easily. A solution that grows with you to support multiple teams, locations, and more.

Integration-friendly

Cross-system orchestration made possible through robust and extensive web APIs (REST, SOAP).

Document sharing

You can attach documents and follow them within processes with BizSmart Document Management Module.

Ready-to-use business domain entities

Enhance your business workflows with out of the box Customers, Cases, Registries and Document Libraries.

Access control

Define responsibilities and access rights according to the user's role and seniority.

Process audit

Administrators have access to digital trail of all the steps in each process.

Easy-to-use interface

An intuitive UI, secures that users get easily accustomed to, without any special training.

Reports and analytics

Get key insights into processes with reports giving you just the information you need.

Customization at all levels

Ability to customize the process, process steps and UI forms to cover even the most complex requirements.

State-of-the-Art Technology

Multi-tier architecture

Front-end technologies used

Angular

React

Back-end technologies used

MS .NET | ASP.NET

Persistence technologies used

SQL Server

Oracle DB

* Documentation for Developers is provided upon request